Shipping policy
This Shipping Policy outlines the shipping practices of Hoop 'n Hustle ("we", "us", or "our"). By placing an order through hoopnhustle.com, you agree to these terms.
Order Processing Time
Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges are calculated at checkout. We offer:
- Standard Shipping: 2-3 business days
Domestic Shipping
We ship within UAE, including [any restrictions, such as PO boxes or military addresses, if applicable].
International Shipping
We offer international shipping to the following countries: [List of countries]. International orders may incur import duties and taxes, which are the customer's responsibility.
Order Tracking
You will receive an email with a tracking number once your order has shipped.
Shipping Restrictions
We do not ship to the following regions: [List of restricted regions, if any].
Delivery Issues
For damaged orders, email us at [customer service email] with your order number and a photo of the item's condition. For orders not arrived within the estimated delivery times, contact us at [customer service email].
Shipping Address Errors
Ensure all shipping information is correct at purchase. We are not responsible for orders shipped to incorrect addresses. If returned, additional shipping charges may apply for reshipment.
Thank you for shopping with Hoop 'n Hustle!